High Performance Leadership Series
(formerly "Supervisory Leadership II Series")
Your next step in leadership development
Leaders at all levels are continuously learning and growing whether through on-the-job experiences or planned learning opportunities. If you are looking for a way to enhance your skills to help you succeed in the challenging role of the leader in your organization then check out our High Performance Leadership Series.
This three program series will help you sharpen the tough skills of influencing and motivating people to perform, grow and thrive during the ever present change we all live with.
You may choose individual programs, but participants benefit most from taking the entire series and save 10% over the cost of individual sessions.
Leading for Performance and Accountability
At the end of the day, what matters most to your company’s bottom line is whether or not every member of your team contributed to your company’s success. Whether this contribution comes in the form of exceeding customer expectations, meeting a challenging performance goal, or solving quality or productivity problems, sustaining your company’s performance and profitability requires that your employees do the right things. This new SBDC program presents a model for managing employee performance and provides you specific tools you can use for setting performance goals, maintaining communication, managing performance, conducting the performance review, and developing performance improvement plans.
Attend this session to learn:
- The foundations of performance management
- The importance of developing SMART performance goals
- How to develop a performance coaching relationship with each employee
- Strategies for getting your employees to take charge of their own performance
- Tips for diagnosing the root causes of performance problems
- How to conduct an effective and powerful performance review
Instructor:
Jeff Russell, co-director of Russell Consulting, Inc., specializes in helping companies achieve their quality, productivity and profitability goals. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has worked with organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses. Jeff received his Masters Degree in Industrial Relations from the University of Wisconsin-Madison. Jeff is an ad hoc faculty member for the UW-Madison and UW-Milwaukee Small Business Development Centers and for the UW campuses of Madison, Milwaukee, and Green Bay.
High Performance Negotiation
Develop skills to create win-win outcomes in business and personal situations. In today’s world, you are confronted with many competing priorities, resources and values. To lead or supervise people effectively, it is necessary to skillfully handle disputes and conflicts to achieve the best outcomes with the least damage to relationships.
In this one-day seminar, you will learn the difference between “positional bargaining” and “mutual gains negotiation” and why mutual gains negotiation neutralizes people who bargain from positions. You will also increase your confidence to negotiate and deal with people who have more power and who use dirty tricks.
You will learn to:
- Prepare for negotiations
- Separate the person from the negotiation problem
- Create options for mutual gain
- Identify your and others’ negotiation styles
- Walk away from negotiations without damaging relationships
- Close negotiations on a positive note
- Resolve conflict in a win-win manner
- Deal with disputes so that both sides win
Instructor:
David Wachtel is the president of Hautacam Consulting, Inc., an Indianapolis based organization that provides training and coaching in negotiations, customer service, change management, communication/conflict resolution, leadership/management development, and general business consulting. His experience includes a 20 year career in the insurance industry covering both the sales and underwriting/risk management functions from both the perspective of the company and of the agent.
In addition to working with organizations to improve their results, Mr. Wachtel has taught negotiating at both the University of Wisconsin, and Indiana University. He has several articles on negotiating published in Negotiator Magazine, including the lead article in the April 2005 edition. Mr. Wachtel is a graduate of Butler University.
Leader: Coach or Critic
Today’s competitive environment demands that you help the people working with you to perform at their highest level. You must support your stars in growing, and help employees to learn new tasks, adapt to change and develop their abilities for today and the future. You will improve your power as a coach, helping your people to grow and adapt to today’s dynamic business demands. Proven principles of emotional intelligence, motivation; change and communication will hone your coaching and mentoring abilities. Through better coaching, you’ll enhance your retention, maximize productivity and create a nimble, learning organization.
What you will learn:
- High-impact coaching: the essential component for leading great performance
- How to customize your coaching styles for different employees
- Common pitfalls in coaching and employee development
- Dealing with performance gaps quickly and effectively
- How to develop trust and respect
- Transform your role from boss to coach
- Understand and develop your own coaching style
- How to increase employee job satisfaction and work output
- Strategies for developing people
- Working with resistance to change
Instructor:
Scott Savage, M.A.., P.C. Scott helps people and organizations understand and appreciate their characters to enhance their success. He blends experience in organizational development, management, and crisis counseling to create practical and powerful learning results. Scott leads Peer Learning Groups of CEO’s and Presidents of second stage businesses and also trains and coaches other Peer Group Facilitators. His specialty areas include: Leader coaching, applying personality and temperament to the work environment, organizational culture, teamwork and collaboration, communication, and workplace diversity.